Case Study

George Adams

Our Zero Harm Journey

George Adams, Former Managing Director Coca-Cola Amatil NZ

The situation

Entering 2010, Coca-Cola Amatil NZ was facing a worsening trend in all key workplace safety measures. Our lost time injuries went from 22 in 2008 to 32 in 2009. Our lost time frequency rate (per million hours worked) reached 15.2 (up from 11.7 in 2008) and we had 225 lost time days (up from 107). Too many of our 1100 employees were getting hurt and that was simply unacceptable. 

What we did about it

In April 2010 we launched our Zero Harm: Think Safe + Work Safe = Home Safe programme. The programme had five key elements:

  1. Set measurable goals
  2. Put in place world-class safety management and hazard management systems
  3. Change the culture so safety is valued more highly
  4. Put in place practical programmes to deal with common problems
  5. Demonstrate visible leadership on safety from the top.

The results

We’ve had a dramatic improvement in our LTIs and days lost. Our ACC profile also improved – we’ve gone from 92 claims in 2009 to 18 claims in 2011, reducing ACC claims costs by 90%. We also exceeded our target for reporting of near hits – getting 155 reports in November 2011. In the first quarter of 2012 we had zero LTIs.